How Lewis Carroll’s Rules of Letter-Writing Can Make Email More Civil

Via Brain Pickings: ‘…(W)hat more humane an act is there than correspondence itself — the art of mutual response — especially amid a culture of knee-jerk reactions that is the hallmark of most communication today? Letters, by their very nature, make us pause to reflect on what the other person is saying and on what we’d like to say to them in response. Only when we step out of the reactive ego, out of the anxious immediacy that text-messaging and email have instilled in us, and contemplate what is being communicated — only then do we stand a chance of being civil to one another, and maybe even kind.’