“…(M)obile phone users looking for improved phone reception and service have discovered a new problem: technical glitches and delays in making the number transfers.

Tens of thousands of customers have had to wait several days for their old numbers to work on their new phones and some have waited more than a week – even though switching a number is supposed to take only a few hours. In fact, according to people in the industry, the automated computer processes that are designed to carry out the number switching have been failing about 50 percent of the time – making it necessary for the wireless carriers to check the customer data manually, a time-consuming task.” —New York Times