M.I.T. Professor and author of How the Mind

Works Steven Pinker discusses technology with Richard Johnson.

What has been your worst experience of technology?

A Bang & Olufsen television and phone. They may be in the

Museum of Design, but they send you to the manual for the

simplest task. I am a professor at MIT, and if I cannot figure out

how to use them, then something is wrong with the human

factors. Sunday Times of London