Newest issue of Phil Agre’s occasional notes and recommendations from the Red Rock Eater news service:

“In talking to all these people, I was endlessly struck by the chasm

between the telephone world and the computer world. Everyone in the

telephone world had superficial training and good manners; everyone

in the computer world had deep training and a bracing arrogance.

And with the sole exception of the one technical guy in the bowels

of Sprint, neither side exhibited the slightest comprehension of its

connection to the other. Hey, everyone: the telephone world and the

computer world are merging! This merger, it would seem, is not just

a technical matter.”